Warehouse Operations Manager

About the Role

We are looking for an experienced Warehouse Operations Manager to oversee daily warehouse operations and ensure the efficient receipt, storage, inventory management, and dispatch of goods.

The successful candidate will lead warehouse teams, optimise operational processes, maintain high safety standards, and ensure service levels and customer requirements are consistently met.

Key Responsibilities

Warehouse Operations

• Manage daily inbound, outbound, inventory, and order fulfilment activities.

• Ensure warehouse operations meet KPIs, SLAs, and customer requirements.

• Manage warehouse space, processes, and SOPs.

• Monitor productivity and overall warehouse performance.

Team Management

• Lead and manage warehouse supervisors, team leaders, and operations staff.

• Plan manpower based on operational requirements.

• Coach and develop team members.

• Maintain a safe and productive working environment.

P&L & Cost Management

• Manage warehouse P&L, budget, and operating costs.

• Monitor manpower, operational, and other warehouse expenses.

• Identify ways to reduce costs and improve profitability.

• Prepare budgets and forecasts and monitor financial performance.

Inventory & Systems

• Ensure accurate inventory and regular stock checks.

• Manage WMS and ERP systems, including SAP.

• Investigate inventory discrepancies and implement corrective actions.

Safety & Compliance

• Ensure compliance with workplace safety and warehouse regulations.

• Conduct safety checks, audits, and risk assessments.

• Maintain a clean and safe warehouse.

Continuous Improvement

• Drive Lean, Kaizen, and process improvement initiatives.

• Identify ways to improve productivity, efficiency, and cost performance.

• Support warehouse automation and digitalisation projects.

Customer & Stakeholder Management

• Manage customer operational matters and escalations.

• Work closely with customers, vendors, and internal teams.

• Ensure high service standards are maintained.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Warehouse Management, or a related discipline.

• 5–10 years of relevant warehouse or logistics experience, with at least 3 years in a leadership or management role.

• Strong knowledge of warehouse operations, inventory management, and SAP/WMS systems.

• Good understanding of workplace safety requirements and warehouse compliance.

• Strong leadership, communication, problem-solving, and stakeholder management skills.

• Experience in Lean, Kaizen, automation, or continuous improvement initiatives would be an advantage.
  

  
  To Apply (via Harold Consultancy)

  For a confidential discussion, please submit your detailed CV to Lorvz Concepcion at [email protected].