Inventory Supervisor

Job Summary

Manage and oversee inventory control for high-value jewellery items, ensuring stock accuracy, timely stocktakes, and compliance with security procedures. Lead inventory staff and collaborate across departments to optimize inventory processes and reporting.

Responsibilities

• Oversee daily stock movements including receiving, issuing, transfers, returns, and adjustments to maintain accurate inventory records within stipulated timelines
• Investigate and resolve discrepancies between physical stock and system records by identifying root causes and implementing corrective actions
• Plan and coordinate periodic stocktakes and cycle counts, ensuring reconciliation reports and investigations are completed by deadlines
• Monitor overdue inventory transactions and follow up with outlet teams to close outstanding issues promptly
• Ensure proper tracking, handling, storage, and security of jewellery and other high-value items to minimize losses and unauthorized movements
• Investigate unusual stock movements and discrepancies in collaboration with retail operations, finance, and outlet personnel
• Supervise inventory staff by allocating daily tasks, monitoring accuracy and productivity to meet operational priorities
• Coordinate with retail outlets, merchandising, purchasing, finance, and warehouse teams to resolve inventory issues and ensure corrective actions are completed
• Provide guidance to staff on inventory procedures, system usage, and documentation standards
• Prepare regular inventory reports on stock movements, discrepancies, outstanding cases, and stocktake results for management review
• Analyze inventory trends to identify recurring errors, control weaknesses, and operational inefficiencies
• Recommend and support implementation of process improvements to enhance inventory accuracy and reduce delays

Preferred competencies and qualifications

• At least 4 years of relevant experience in inventory management, stock control, warehouse operations, or retail inventory
• Experience supervising staff or coordinating inventory operations
• Experience handling jewellery, luxury goods, or other high-value merchandise
• Proficiency in Microsoft Excel and inventory management systems
• Strong numerical, analytical, and problem-solving skills
• Strong coordination and communication skills for working with multiple outlets and departments
• Ability to manage multiple priorities, work independently, and meet strict deadlines
• Meticulous and accountable approach to investigating discrepancies