Clinical Operations Executive - MEDICAL (GOVT/West) - Training Provided/up to $5k #HAO

Salary: up to $5000

Working Days & Hours: Mon-Fri office hours

Location: West

Job Description:

• Manage servicepoint operations assigned

• Responsible for daily operations of these service points, including frontcounter services, administrative / operational matters and partnering NurseManager and other stakeholders to solve system and process problems

• Work with other department managers to ensure a positive experience forpatients along the continuum of care

• Ensuring facilities are patient friendly and safe

• Partner the department managers (Ops & Admin) in achieving customersatisfaction targets

• Responsible for devising innovative services to continually improve servicelevels and delight customers

• Responsible for achieving volume and financial targets for clinical targetsassigned. Develop and carry out business plans in conjunction with clinicalchiefs to ensure that goals are reached

• Manage business through annual financial budgeting and regular reviews withclinical heads, and development of new business

• Manage a group of non-nursing staff providing services in service points.

• Conduct appraisals for non-nursing staff

• Ensure that non-nursing staff receive appropriate induction, orientation andtraining so that they possess appropriate skills and knowledge to carry outtheir jobs.

• Responsible for staff recruitment and retention to achieve stable, skilledand motivated workforce and achieve the desired customer and business outcomes.

• Responsible for two-way communication between staff and management and ensuretimely dissemination of information, escalation of issues and recommendingsolutions to problems

• Participate in committees and other tasks as assigned

• Job rotations to other operational areas after 3 years

Job Requirements: Min Degree in any course

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]