Senior Business Analyst

Key Responsibilities

• Report directly to the Product Manager and support day-to-day product and project activities

• Engage with business users and stakeholders to gather, analyze, and document requirements

• Collate and prepare Scope of Work (SOW) documents

• Translate SOW and business needs into clear Business Requirement Documents (BRD)

• Communicate and clarify requirements with developers and technical teams

• Work closely with Quality Analysts (QA) to support internal testing and User Acceptance Testing (UAT)

• Coordinate and track Change Requests (CRs), ensuring:

  • Clear scope definition

  • Agreed timelines and deadlines

  • Strict follow-up until completion

• Assist in project coordination activities such as timeline tracking, dependency management, and issue escalation

• Ensure deliverables align with agreed requirements, timelines, and quality standards

  Requirements

  • Minimum 3 years of experience as a Business Analyst, Project Coordinator, or similar role

  • Background or strong knowledge in Information Technology (IT)

  • Good understanding of Agile methodology

  • Hands-on experience working with:

    • Websites

    • Web portals (SaaS platforms)

    • Mobile applications

  • Strong documentation skills (SOW, BRD, functional requirements)

  • Good communication and stakeholder management skills

  • Ability to manage multiple change requests and deadlines concurrently