Head of Product Management

About BUZUD

BUZUD is a leading healthcare and medical technology company in Singapore, specializing in innovative home-based medical equipment and continuous glucose monitoring systems (CGMS). With a strong focus on improving healthcare accessibility and affordability, BUZUD works closely with partners, healthcare professionals, and consumers to deliver trusted solutions.

Position Summary

The Head of Product Mangement supports BUZUD’s business by analyzing and optimizing business processes, refining SOPs, digitalize internal business processes and develop and coordinate cross-department processes and projects. This role requires analytical skills, a strong understanding of internal and external business processes, and the ability to effectively communicate and coordinate with multiple departments.

Key Responsibilities

1. Business Process Analysis and Optimization: Comprehensively analyze existing business processes, identify operational issues and efficiency bottlenecks, and drive the standardization, formalization, and continuous improvement of these processes.

2. SOP Development and Management: Lead the development, refinement, implementation, and oversight of Standard Operating Procedures (SOPs) for core business areas—including customer service, inventory, warehousing, store operations, and after-sales service—to establish unified operational standards.

3. Business Digitalization and Automation: Spearhead the digitalization of internal business processes; drive the integration of business systems, process automation, and data interoperability to reduce manual tasks, enhance operational efficiency, and increase management transparency.

4. Product Development and Delivery Coordination: Collaborate with R&D teams to facilitate product development, testing, acceptance, and launch, ensuring that products align with business requirements.

5. Cross-functional Coordination and Execution: Coordinate across departments—such as technology, sales, marketing, operations, and customer service—to drive process optimization, SOP execution, and the implementation of digitalization initiatives.

6. Continuous Improvement and Performance Evaluation: Establish performance metrics for business processes and products, and continuously evaluate process execution, operational efficiency, and product performance.

Requirements

• Diploma/Degree in Business, Communications, or related fields.
• At least 4–5 years of business experience, preferably in healthcare or retail.
• Extensive team management experience
• Strong communication skills to effective communicate across multiple teams and departments
• Knowledge of building digital software platforms for entire business chain
• Creative, detail-oriented, and able to manage multiple projects simultaneously.

What We Offer

• Competitive salary package
• Training and development opportunities, including product and service knowledge.
• Career growth prospects within BUZUD’s expanding operations.
• Supportive and collaborative work environment.

Interested candidates

Please submit your application with a detailed resume, or email your resume to [email protected].

Only shortlisted candidates will be notified.