Sales Coordinator

JOB DESCRIPTION

• Assist the manager in day-to-day sales and administrative duties.
• Prepare quotations based on customer requests and follow up with clients on inquiries and feedback.
• Handle routine telephone and email/fax queries from local and overseas customers.
• Generate sales-related documents, including quotations, purchase orders, sales orders, invoices, delivery orders, and sales reports.
• Maintain accurate and up-to-date records in the company’s system.
• Provide exceptional customer service to ensure customer satisfaction and foster repeat business.
• Coordinate with internal teams (operations, purchasing, and accounts) to ensure on-time delivery of orders.
• Administer payment collections and follow up on outstanding balances.
• Actively contribute to achieving personal and team Key Performance Indicators (KPIs).
• Represent the company at trade exhibitions and promotional events as required.
• Undertake any other duties as assigned by management.

Requirements:

• Minimum Diploma in Business Administration, Sales, or a relevant field.
• 1-2 years’ relevant experience in sales and marketing.
• Strong organizational and multitasking abilities.
• Fluency in English and Chinese to communicate effectively with customers and counterparts.
• Computer literate and proficient in MS Office Tools.
• Ability to work collaboratively with team members and other departments.