Assistant Head, Counselling and Mental Health

About REACH

Join REACH Community Services to help shape and strengthen counselling and mental health services for individuals and families. As Assistant Head of Department, you will partner the Cluster Head to provide strategic, clinical and operational leadership, drive service excellence, and build a strong, capable team.

About This Role

This role offers the opportunity to shape service development, strengthen clinical governance and build partnerships that improve outcomes for the communities we serve.

Key Responsibilities

• Strategic & Service Leadership: Support departmental strategy, workplans, service delivery, resource planning and continuous improvement.
• Clinical Governance & Quality: Strengthen clinical standards, oversee case reviews and quality assurance, and provide guidance on complex or high-risk cases.
• People Leadership: Supervise and develop practitioners and team leads, support workforce planning, and foster a collaborative and supportive team culture.
• Operations & Performance: Monitor service outcomes, caseloads, key performance indicators, budgets and compliance with relevant policies and professional standards.
• Programme Development & Partnerships: Lead service innovations, strengthen referral networks, and represent RCMH in cross-sector collaborations.
• Clinical Practice: Maintain a selected clinical or supervisory portfolio, where required, and deputise for the Head of Department when assigned.

Requirements

• Recognised Master’s degree in Counselling, Psychology, Social Work or a related discipline.
• At least 10 years of relevant experience in counselling, mental health or social services, including substantial supervisory or management experience.
• Relevant professional registration or accreditation, where applicable. Recognised supervision credentials are an advantage.

Location of Work: Shunfu
Salary commensurate with experience