Job is active
Patient Service Associate (Emergency Medicine) (NTFGH/JCH)
$2,170 – $3,500
ContractEntry levelOn-siteSingapore
About this job
Job Description
- Register patients via phone and upfront enquiries
- Collect payment/ deposits and provide Financial Counselling for admissions and discharges
- Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
- Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department's(EMD) patients
- Sort documents in preparation for dispatch to Medical Records Office (MRO)
- Extend excellent customer service to patients and their relatives
- Replenish inventory when stock is low
Job Requirements
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work morning, afternoon and overnight shifts, including weekends and public holidays
Market insight
41% below the median4 800 $
3 500 $7 000 $
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Frequently asked questions
What salary can I expect?
The employer lists $2,170 – $3,500 for this role at NATIONAL UNIVERSITY HEALTH SERVICES GROUP PTE. LTD. in Singapore. For comparison, the local market median is about 4 800 $ based on 65 377 similar offers.
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