Part Time Admin - Insurance Agency

Company Overview

General Insurance Agency specializes in sales and service for personal and corporate risk management, providing expert support to clients on their insurance needs.

Job Summary

• Join us as a Part Time Admin to support daily operations with efficient task completion, client communication, and administrative assistance in a dynamic insurance environment. Working arrangement: Monday to Friday, 4 to 5 hours from 8.30am.

Responsibilities

• Complete assigned tasks efficiently and accurately within deadlines to support daily operations
• Manage administrative duties independently and resolve problems resourcefully to maintain workflow
• Communicate proactively and clearly with clients and team members via phone, email, and text to ensure timely responses
• Maintain confidentiality and handle sensitive information with discretion and loyalty
• Manage phone enquiries by liaising with clients to clarify documentation and insurance matters
• Organize client and company records through accurate filing and data entry
• Prepare marketing and sales materials to support business development initiatives
• Assist with insurance quotations, claims processing, renewals, and service requests to facilitate client service
• Create and update spreadsheet reports using Microsoft Excel for data tracking and analysis
• Handle email correspondence promptly to maintain effective communication flow
• Perform ad-hoc administrative tasks as needed to support team functions

Preferred competencies and qualifications

• Proficient in Microsoft Office, with strong digital and IT skills
• Certified in General Insurance - BCP/PGI/CGI