Operation Supervisor

Job Description

We are seeking a responsible, hands-on and organised Operations Supervisor to oversee daily hygiene and washroom service operations across multiple client sites in Singapore. The successful candidate will supervise field technicians, coordinate manpower and logistics, maintain service quality, and ensure that operational activities are carried out safely and efficiently.

Key Responsibilities

• Oversee daily operations and coordinate the deployment of technicians to ensure timely and efficient service delivery.

• Prepare work schedules, allocate daily duties and monitor staff attendance and manpower coverage.

• Conduct regular site inspections to ensure service quality and compliance with client requirements.

• Coordinate the installation, servicing, preventive maintenance and repair of hygiene and washroom equipment, including sanitary bins, air fresheners, soap dispensers and related products.

• Supervise and guide field staff, provide on-the-job training, and ensure adherence to work procedures and workplace safety requirements.

• Monitor inventory levels and arrange the ordering, storage and distribution of products, consumables, tools and equipment.

• Coordinate deliveries, equipment maintenance and repairs, and liaise with suppliers on quotations and orders.

• Communicate with staff, clients and business counterparts to address service issues, gather feedback and ensure timely resolution.

• Prepare site inspection reports and maintain accurate records of service schedules, staff deployment, inventory and operational activities.

• Perform other operational duties as assigned by management.

Job Requirements

• Minimum GCE O-Level or equivalent qualification; relevant experience will be an advantage.

• Relevant experience in operations supervision, facilities management, cleaning services, logistics or hygiene services is preferred.

• Experience in supervising field staff and coordinating manpower, schedules and service delivery.

• Able to speak Chinese (Mandarin) to communicate effectively with staff and business counterparts.

• A valid Singapore Class 3 driving license will be an advantage.

• Good organizational, communication and problem-solving skills.

• Able to work independently, manage multiple operational tasks and coordinate effectively with different stakeholders.

• Basic computer skills, including Microsoft Word and Excel, for reporting and record keeping.

• Proactive, responsible and able to work well with staff, clients and suppliers.

Working Conditions

• Employment Type: Full-Time

• Work Location: ANG MO KIO IND PK 2

• Working hours and salary: To be advised based on company requirements and the candidate's experience.