Remote Admin Assistant

About Us

DAELITE is a boutique beauty studio in Singapore specialising in personalised brow design and embroidery. We are a close-knit team that values professionalism, creativity, teamwork and attention to detail.

We are looking for a responsible, organised and self-motivated Personal Assistant to support our Director in daily operations, customer communications and basic marketing activities.

Key Responsibilities

1. Customer Service & Appointment Management

• Respond promptly and professionally to customer enquiries through Instagram, WhatsApp and other platforms.

• Provide customers with service information, price lists and appointment availability.

• Assist with appointment scheduling, confirmations and reminders.

• Follow up with customers and politely request Google reviews after their appointments.

• Maintain consistent, timely and disciplined communication with customers.

2. Personal Assistant & Administrative Support

• Assist the Director remotely with daily administrative and operational tasks.

• Keep track of assigned tasks, deadlines and follow-ups.

• Coordinate with team members to ensure smooth daily operations.

• Attend a weekly team meeting to discuss progress, priorities and upcoming activities.

3. Social Media & Marketing Support

• Assist with posting Instagram Stories and other social media content.

• Perform basic photo editing using Meitu and similar applications.

• Share promotional materials, price lists and service information with customers.

• Support the marketing team with simple content preparation and coordination.

Working Arrangements

• Work Location: Primarily remote / work from home.

• Team Meetings: Once a week.

• Team Size: Small and friendly team of 4, including you.

• Team Bonding: Monthly team lunch or dinner.

• Working Hours: To be discussed.

Requirements

• Responsible, disciplined and able to work independently without constant supervision.

• Good written English and communication skills.

• Responsive, organised and attentive to details.

• Comfortable using Instagram, WhatsApp and basic editing applications such as Meitu.

• Able to manage multiple tasks and follow up consistently.

• Positive attitude and willingness to learn.

• Previous experience in customer service, administration or social media is an advantage, but not essential.

What We Offer

• Flexible, primarily remote working environment.

• Supportive and close-knit team.

• Direct working experience with the business owner.

• Opportunities to learn about beauty, marketing, customer relations and business operations.

• Monthly team gatherings and a collaborative working culture.

How to Apply

Please submit your resume and a short introduction about yourself. Shortlisted candidates will be contacted for an interview.