MANAGEMENT TRAINEE

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court including drink stall, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.

Key Responsibilities:

1. Daily Operations Management:

- Supervise and manage day-to-day operations of the food court and drink stall.

- Ensure all food stalls adhere to operational standards and guidelines.

- Monitor and optimize workflow to enhance customer experience.

- Address customer complaints and resolve issues promptly.

- Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners/Vendor Coordination:

- Liaise with food stall operators to address their needs and concerns.

- Ensure partners/vendors comply with contractual agreements and food court policies.

3. Hygiene and Safety:

- Oversee the cleanliness and hygiene of the food court / food stalls.

- Ensure compliance with health and safety regulations.

- Conduct regular inspections and audits to maintain standards.

4. Inventory and Supplies:

- Manage inventory levels of cleaning and dishwashing supplies and equipment.

- Coordinate with suppliers for timely procurement of necessary items.

- Monitor stock usage and implement cost control measures.

5. Staff Management:

- Supervise and train food court staff.

- Assist and manage shifts and workforce to ensure adequate coverage.

- Conduct performance evaluations and provide feedback.

6. Compliance and Reporting:

- Ensure compliance with all relevant regulations and standards.

- Prepare and submit operational and sales reports to management.

Qualifications:

- Degree in hospitality management, business administration, or a related field.

- Prior experience in food and beverage operations, preferably in a supervisory role.

- Strong leadership and communication skills.

- Excellent organizational and problem-solving abilities.

- Knowledge of health and safety regulations related to food handling.

- Entry level candidates are welcome to apply, training will be provided.

Work Environment:

- The role involves working in a dynamic and fast-paced environment.

- Preferred with experience in food court operations

- Flexibility to work shifts, weekends, and public holidays as required.