Operation Coordinator

Operation Coordinator

Neptune Robotics is an AI-driven maritime technology company specializing in autonomous hull cleaning solutions for the global shipping industry. By combining advanced robotics, artificial intelligence, and marine engineering expertise, we help ship owners and operators improve fuel efficiency, reduce carbon emissions, and maintain cleaner vessel hulls safely and efficiently.

Neptune Robotics is seeking a proactive and highly organized Marine Operation Coordinator to oversee the planning, coordination, and execution of daily marine operations. The successful candidate will be responsible for vessel scheduling, resource deployment, operational monitoring, and coordination of personnel including workboat crews, engineers, ROV operators, and diving teams. This role is critical in ensuring safe, efficient, and uninterrupted delivery of hull cleaning and underwater inspection services.

Responsibilities:

Vessel Dispatch, Planning & Scheduling

• Plan and coordinate daily, weekly, and long-term vessel schedules based on operational requirements.
• Optimize vessel utilization, manpower allocation, and equipment deployment to maximize efficiency and cost-effectiveness.
• Coordinate mobilization and demobilization activities for projects and service campaigns.

Resource Coordination & Stakeholder Management

• Work closely with Account Managers and Operations personnel to allocate resources and support project execution.
• Coordinate manpower, vessels, equipment, and logistics requirements.
• Ensure effective communication across internal teams and external stakeholders.

Workboat & Crew Coordination

• Maintain regular communication with workboat captains and crew regarding vessel schedules, deployment plans, and operational priorities.
• Ensure vessel readiness and crew availability for daily operations.
• Support efficient coordination between shore-based and onboard personnel.

Technical & Engineering Support

• Coordinate with engineers and ROV operators to ensure operational readiness of robotic hull-cleaning systems and supporting equipment.
• Support maintenance planning, equipment inspections, and troubleshooting activities.
• Ensure availability of necessary tools, spares, and consumables.

Real-Time Operations Monitoring

• Monitor vessel movements and ongoing operations in real time.
• Track operational progress and identify bottlenecks or delays.
• Provide timely updates and operational reports to management.

Risk & Incident Management

• Manage operational disruptions including manpower shortages, equipment issues, adverse weather, and regulatory constraints.
• Activate contingency plans and support emergency response activities when required.
• Ensure continuity of operations while maintaining safety standards.

Reporting & Data Analysis

• Prepare accurate weekly and monthly operational reports.
• Monitor operational KPIs and vessel performance metrics.
• Analyze operational data and recommend process improvement initiatives.

Requirements:

• Diploma in Maritime Studies, Marine Engineering, Naval Architecture, Offshore Engineering, Logistics, Operations Management, or related disciplines.
• Minimum 2 years of experience in marine operations, vessel coordination, offshore services, maritime logistics, or related fields.
• Strong planning, scheduling, and resource management skills.
• Experience managing vessel crews, offshore personnel, or marine service teams is preferred.
• Familiarity with vessel operations, marine regulations, and offshore work environments.
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Strong analytical, problem-solving, and organizational skills.