Patient Service Associate (1-Year Contract)
About this job
Roles & Responsibilities:
- Oversees the smooth and efficient running of the counter services
- Attends to patients' enquiries, provide directions and assists with clarifications.
- Assists in checking in and billing of patients accurately
- Assists with doctors' requests relating to patients' management
- Ensures that all patients' documents are scanned in and filed away securely
- Provides financial counselling to selected patients
- Ensure stocks at cashier counter and stationeries are well stocked
- Monitor clinic queue, consultation waiting time and intervene with service recovery
- Assists in clinic surveys with Patient Relations department
Requirements:
- Minimum GCE 'O’ level
- 1 year of frontline customer service experience
- Advantage to have cashiering experience
Please do not apply to this job posting. Interested applicants, please apply through NSC Career Portal at : https://careers.nhghealth.com.sg/job-invite/16577/
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Frequently asked questions
What salary can I expect?
The employer lists $2,000 – $2,800 for this role at NATIONAL SKIN CENTRE (SINGAPORE) PTE LTD in Thomson. For comparison, the local market median is about 5 480 $ based on 335 similar offers.
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