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IT Support Engineer, Onsite Desktop
$2,500 – $3,800
ContractEntry levelOn-siteSingapore
ITCAN PTE. LIMITEDSingapore
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- Provide onsite and remote desktop support services to end users
- Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary
- Perform desktop/laptop imaging and re-imaging activities
- Support device deployment, replacement, and technology refresh exercises
- Update and maintain accurate incident and service request records within the ticketing system
- Create, update, and maintain work instructions, operational procedures, and technical documentation
- Ensure compliance with IT policies, security standards, and operational procedures
- Provide support for Microsoft Windows and Microsoft Office 365 related issues
- Support users across different customer sites and locations as required
Market insight
34% below the median4 800 $
3 500 $7 000 $
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