Maintenance Engineer

Maintenance/System Engineer

Key Responsibilities

· Perform hands-on installation, preventive and corrective maintenance of end devices (e.g. readers) and central equipment.

· Hands -on troubleshooting and replacement of faulty electronic components and system parts.

· Attend to client service requests (CM/PM), ensuring timely response and system uptime.

· Provide on-site support to clients when systems are unavailable, ensuring smooth daily operations.

· Prepare quotations for ad-hoc service requests and Variation Orders (VO), and execute A&A/VO works as required.

· Read and interpret construction drawings (architectural layouts, combined services, penetration requirements, electrical and security line drawings).

· Plan and design cable routing, prepare shop drawings, and update as-built documentation (optional).

· Coordinate with consultants, users, and contractors on site and installation matters.

· Conduct testing and commissioning with relevant stakeholders.

· Perform system patching, updates, and vulnerability remediation (under Senior Engineer guidance).

· Provide regular client updates on maintenance status and escalate issues where necessary.

· Manage subcontractors’ schedules and quality of work.

· Support contract administration tasks, including reporting, procurement, billing milestones, O&M/manual submissions, and maintenance checklists.

· Ensure compliance with industrial codes, standards, and workplace safety requirements (e.g. CP Standard, WSH, Work-at-Height).

· Apply technical writing skills for documentation and reporting.

· Maintain good customer relationship management and ensure high service standards.

Qualifications and Requirements

· ITE/Diploma/Degree in Electrical & Electronic Engineering, Info COMM, Computer Science, Mechanical Engineering, or related fields.

· At least 2 years’ experience in system implementation, maintenance, or related technical roles.

· Proficiency in operating, upgrading, and maintaining Windows Server and Linux systems.

· Strong end-to-end understanding of the software lifecycle, including deployment, operation, and maintenance.

· Strong troubleshooting and fault analysis skills in system and network maintenance.

· Familiarity with site installation methodologies, project cycles, and preventive maintenance processes.

· Good communication, initiative, and problem-solving skills.

· Knowledge of project management tools (e.g. Microsoft Project) is advantageous.

· Customer-focused, with ability to manage expectations and provide professional support.

Technical competencies Preferred

· Familiar with security system integration, site safety practices, and industrial codes of practice.

· Hands-on experience in cable routing design and drawing updates.

· Class 3 driving license and own transport (preferred but not mandatory).