Bank – IT Support & Systems Executive (1-Year Contract)

Bank – IT Support & Systems Executive (1-Year Contract)

Key Responsibilities

• Provide technical support and troubleshoot hardware, software, network and application issues.

• Monitor and maintain IT infrastructure to ensure system availability and reliability.

• Perform routine system checks, maintenance and troubleshooting.

• Manage printing operations and resolve printer-related issues.

• Support report generation, formatting and distribution.

• Assist in developing and maintaining internal systems and reporting processes.

• Conduct system testing and support software updates and implementations.

• Monitor system performance and prepare operational reports.

• Support IT security compliance and identify potential system vulnerabilities.

• Participate in IT projects, including system upgrades, migrations, BCP/DR testing and rollouts.

• Work with internal teams to improve IT support and operational efficiency.

Requirements

• Diploma in IT, Computer Science or a related discipline.

• 2–4 years of experience in IT support, infrastructure or systems administration.

• Good knowledge of Windows OS, hardware, software and network troubleshooting.

• Familiarity with printer management, system maintenance and reporting tools.

• Exposure to system testing, software implementation and IT project support.

• Basic understanding of IT security, BCP and disaster recovery.

• Strong troubleshooting, communication and problem-solving skills.
  

  
  23C1935
  R1105492