Barista

Job Summary

You will prepare and serve quality food and drinks, greet and assist customers, manage bar inventory, and support studio operations to deliver an exceptional customer experience in a fast-paced studio bar environment.

Responsibilities

• Prepare a variety of espresso and non-espresso drinks, including smoothies, during busy hours to maintain high coffee service standards
• Prepare and serve simple food items according to quality and hygiene standards
• Greet customers warmly, answer their questions about menu choices, and provide clear information about studio offerings, promotions, and special events
• Register customers and process payments efficiently using business management software
• Promote and recommend menu options to enhance customer satisfaction and sales
• Collaborate closely with instructors, Front-of-House, and team members to ensure a seamless customer experience
• Take initiative to handle customer requests proactively and deliver tailored solutions
• Assist the studio supervisor with daily tasks and special projects to support smooth studio operations
• Manage bar inventory and stock to ensure availability of supplies
• Coordinate with the baker to order baked goods for the bar
• Perform daily, weekly, and quarterly cleaning and maintenance tasks to uphold studio cleanliness and hygiene standards
• Maintain a positive, friendly, and professional demeanor to foster a welcoming environment
• Adapt to non-traditional working hours including early mornings, late evenings, weekends, and holidays as required by business needs

Preferred competencies and qualifications

• Minimum of 1 year of prior barista experience
• Knowledge of hospitality principles and customer service processes
• Ability to build and maintain constructive, cooperative relationships with clients, peers, and supervisors
• Strong organizational and time management skills to handle multiple tasks efficiently
• Detail-oriented approach focused on customer satisfaction and cleanliness
• Effective communication and problem-solving skills to resolve customer issues
• Proven dependability and reliability in work attendance and performance
• Friendly, outgoing personality with a can-do, optimistic attitude
• Enthusiasm for fitness and alignment with the ALLY brand values