Infrastructure Engineer
About this job
Role: Infrastructure Engineer
JD:
Preferably 3+ years of relevant experience in desktop support, end-user computing or IT infrastructure operations
Strong Level 1 / Level 2 end-user support experience covering desktops, laptops, operating systems, productivity applications, printers and peripherals
Hands-on troubleshooting of hardware, software, network connectivity, access and remote-working issues
Good understanding of networking, including LAN, WAN, TCP/IP, DNS, DHCP, Wi-Fi and VPN
Experience with device provisioning, software installation, account/access configuration, onboarding and offboarding
Experience supporting infrastructure maintenance, system upgrades, migrations and technology refresh activities
Exposure to endpoint/infrastructure security, incident investigation and root-cause analysis
Experience working with vendors, service providers and business users, including contract/vendor management
Relevant certifications such as CCNA, ITIL, Microsoft or CompTIA would be advantageous
Market insight
9% above the medianExplore related jobs
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The employer lists $5,500 – $6,500 for this role at RAPSYS TECHNOLOGIES PTE. LTD. in Singapore. For comparison, the local market median is about 5 479 $ based on 23 086 similar offers.
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