Senior Business Analyst (IT)

About Neutron

Neutron is a Singapore-headquartered digital and AI transformation partner for enterprises and the public service. We combine user-centric design with operational efficiency and robust cybersecurity, supporting clients from ideation through implementation to ongoing maintenance. AI is native to how we work, both in the products we build and in how we deliver them.

The role

As a Senior BA, you’ll be the bridge between our clients and our delivery teams. You’ll own requirements from the first workshop to go-live, and use AI every day to work faster and smarter.

What you’ll do

• Lead requirements workshops with client stakeholders and get to the real business problem.

• Produce clear BRDs, functional specifications, user stories with acceptance criteria, user flows and wireframes.

• Use AI daily to synthesise workshops, analyse client documents, draft requirements, build quick prototypes and generate test scenarios, and always check the output before it reaches the client.

• Work closely with designers, architects, developers and QA to deliver solutions on time and on budget.

• Manage scope and change requests, and run UAT through to sign-off.

• Mentor junior BAs and share AI prompts, templates and workflows across the team.

What we’re looking for

• At least 6 years of business analysis experience on client-facing IT projects.

• Strong stakeholder-management and facilitation skills.

• Excellent written English and clear, structured documentation.

• Proven hands-on use of generative AI tools (e.g. ChatGPT, Claude, Copilot) in your daily BA work, with an understanding of data-protection risks on client projects.

• Hands-on experience with Jira, Confluence, Miro and Figma.

• Experience in Agile and Waterfall environments.

Nice to have

• Singapore public sector project experience.

• Experience delivering AI, chatbot or personalisation features.

• CBAP, PMI-PBA or Scrum certification.