Technical Services Engineer (IFEC)

ALG is currently hiring a Technical Service Engineer (IFEC) for our client based in Singapore. This role is a permanent position under our client.

Our client is renowned in the aviation industry for aerospace manufacturing, maintenance, repair, and overhaul of aircraft engines.

Job Responsibilities:

• Monitoring of Inflight Entertainment and Connectivity (IFEC) systems availability status
• Work with IFEC system maintenance providers (MRO) to ensure timely execution of maintenance and defect rectification, and provide technical support as required.
• Meet & Greet in-bound aircraft with significant IFEC issues to investigate failure cause.
• Provide summary of IFEC issues for follow-up.
• Provide timely updates/reports to management.
• Manage and assign tasks to the IFEC Rangers.

Job Requirements:

• Providing oversight of IFEC availability.
  - Daily monitoring of aircraft IFEC health status.
  - Ensure IFEC failure alerts are attended to.
  - VVIP sweep check coordination and attend to VVIP feedbacks
  - To audit effectiveness of IFEC maintenance execution and preventive checks.
  - Analyze IFEC defects for trending and detection of emerging in-service issues.
  - Provide inflight/line station reset recommendations for IFEC system outage recovery.
• To drive down IFEC deferred/recurring defects to ensure high IFEC availability.
• Provide front line support to operations & assist in prioritizing defects and planned works.
  - Review IFEC defects and work with vendors to provide recommended troubleshooting steps.
  - Coordination of aircraft ground time and resources for connectivity antenna replacements
• Interface between IFEC vendors, MROs and aircraft OEMs.

If you are interested in this role, please APPLY NOW! Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R23119425