Cloud Specialist

Job Description

We are looking for a Cloud Specialist to support the design, deployment, optimisation, and ongoing technical support of cloud and digital infrastructure solutions. The role combines hands-on cloud technical work with customer and partner engagement, including solution discussions, technical onboarding, troubleshooting, and cloud security reviews.

Key Responsibilities

• Design, deploy, configure, and maintain cloud infrastructure and services, primarily across AWS and other major cloud platforms.
• Support cloud architecture, networking, compute, storage, IAM, monitoring, backup, and performance optimisation.
• Assist customers with cloud onboarding, migration, deployment, configuration, and technical troubleshooting.
• Work with customers to understand technical requirements and translate them into practical cloud solutions.
• Support the implementation and optimisation of Cloudflare and related edge-network, security, and performance solutions.
• Perform basic cloud security and configuration reviews, identify misconfigurations or risks, and recommend remediation actions.
• Collaborate with internal teams, technology partners, and external vendors on solution design, implementation, and service delivery.
• Prepare technical documentation, architecture diagrams, implementation plans, and customer-facing technical materials.
• Investigate and resolve infrastructure, connectivity, performance, and configuration issues in a structured and timely manner.
• Keep up to date with developments across cloud infrastructure, cybersecurity, networking, and partner technologies.

Requirements:

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related discipline.
• 3–5 years of experience in cloud infrastructure, cloud engineering, cloud operations, system integration, or a related technical role.
• Hands-on experience with at least one major cloud platform, preferably AWS; experience with Google Cloud or Azure is an advantage.
• Good understanding of cloud networking, including VPC/VNet, DNS, load balancing, routing, VPN, firewalls, and connectivity concepts.
• Experience with IAM, cloud security controls, monitoring, logging, backup, and infrastructure configuration.
• Experience with Cloudflare or similar CDN, DNS, WAF, DDoS protection, or edge-security technologies is highly preferred.
• Experience working in a System Integrator, Cloud Service Provider, Managed Service Provider, or technology partner environment is highly preferred.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication and stakeholder-management skills, with the ability to work directly with customers and technology partners.
• Professional fluency in English is required. Mandarin proficiency is highly preferred for communication with regional customers and partners.
• Applicants must be already legally authorised to work in Singapore as the role does not provide work-pass sponsorship.

Education:

• Bachelor's or equivalent (Preferred)

License/Certification:

• AWS Certified Solutions Architect (Preferred)
• AWS Certified Security - Specialty (Preferred)