Pilates Studio Manager

Location: Bhūmi Lifestyle, Singapore (Yishun)
Employment Type: Full-time

About Bhūmi Lifestyle

Bhūmi Lifestyle is a growing wellness brand dedicated to promoting holistic health through Pilates and mindful movement. We are looking for a highly adaptable, proactive and service-oriented Studio Manager to oversee the day-to-day operations of our Singapore studio.

This is a flexible, hybrid role with working hours that can be arranged individually. We value results, initiative and accountability rather than having someone tied to a fixed desk or conventional office hours.

While much of the administrative work can be done remotely, the role requires the manager to be physically present at the studio at least twice a week to oversee weekly maintenance, check studio facilities and ensure smooth operations.

We are looking for someone who can think on their feet, adapt to changing situations, solve problems independently and communicate confidently with clients, instructors and management.

Key Responsibilities

Studio & Operations Management

• Oversee the day-to-day operations of the studio and ensure everything runs smoothly.

• Monitor class schedules, including updates, cancellations and minimum booking requirements.

• Conduct weekly studio maintenance checks at least twice a week.

• Monitor studio facilities, equipment upkeep and inventory management.

• Coordinate group and private class bookings.

• Maintain monthly class calendars and daily sales reports.

Customer Service & Client Relations

• Manage client enquiries through WhatsApp, phone, social media and other communication channels.

• Assist clients with bookings, rescheduling, cancellations and package-related enquiries.

• Handle customer feedback, service recovery and complaints professionally.

• Ensure clients receive a welcoming, positive and seamless experience.

• Maintain good relationships with existing clients and support new client enquiries.

Teacher & Administrative Support

• Assist with teacher onboarding and internal communications.

• Coordinate with instructors on class schedules, changes and operational matters.

• Enforce studio policies, package terms and customer service standards.

• Support management with administrative tasks, reporting and other operational matters.

• Handle ad-hoc tasks and resolve unexpected operational issues when they arise.

Requirements

We are looking for someone who is:

• Adaptable and resourceful: Able to adjust quickly to changing situations and priorities.

• A problem solver: Able to think on their feet, make sound decisions and resolve issues independently.

• Customer-oriented: Confident and comfortable communicating with clients, handling enquiries and managing difficult situations.

• Proactive and responsible: Able to take ownership of tasks without constant supervision.

• Highly organised: Good at multitasking, prioritising tasks and managing different aspects of studio operations.

• Strong verbal and written communication skills in both English and Chinese.

• Proficient in Microsoft Excel and familiar with basic social media management.

• Comfortable working independently in a flexible, hybrid working arrangement.

Previous experience in studio management, retail, hospitality or customer service is an advantage.

An interest in Pilates, wellness or the health and fitness industry would be a plus.

Applicants must be Singapore Citizens or Permanent Residents.

What We Offer

• Flexible working hours: Working schedule can be discussed and arranged individually.

• Hybrid working arrangement: Flexibility to work remotely, with at least two studio visits per week for maintenance and operational matters.

• Free Pilates classes: Enjoy complimentary classes at Bhūmi Lifestyle.

• Complimentary workshops: Access to selected studio workshops and wellness activities.

• Supportive working environment: Be part of a growing wellness community.

• Growth opportunities: Opportunities to grow alongside the brand as our operations expand.

Interested in Joining Us?

If you are adaptable, resourceful, enjoy working with people and are comfortable taking ownership of your responsibilities, we would love to hear from you.

Please submit your updated CV and application for consideration.

Only shortlisted candidates will be contacted.