Associate Director, Business

The Opportunity

ShopBack is building new revenue streams, and we need a commercial self-starter to open them up. Sitting within Commercial team, you’ll find, pitch and close new business, then turn early wins into repeatable revenue. You’ll work directly with C-level executives and own results from first conversation to signed deal. It’s a hands-on, high-ownership role for someone who likes building from zero.

What You’ll Own

• New Revenue Streams: Identify, size and launch new commercial opportunities that add to ShopBack’s growth.
• New Business Development: Build and run a pipeline of merchants, brands and partners, from outreach to negotiation to close.
• Deal Structuring: Shape commercial proposals and pricing using unit economics, GMV/TC drivers and ROI.
• Go-to-Market: Define the offer, target segments and sales playbook, and test, refine and scale what works.
• Cross-Functional Delivery: Work with Sales, Marketing, Product and Operations to turn deals into live results.
• Executive Partnership: Report progress and recommendations to senior leadership, and use data to back your decisions.

Essentials to Succeed

• Experience: 6–9 years in business development, sales, commercial or strategy roles. Entrepreneurial experience is a plus.
• Sales Track Record: Proven record of winning new business and hitting revenue targets, ideally in a new or early-stage line.
• Commercial Acumen: Strong grasp of P&L, unit economics and pricing, and how data connects to revenue.
• Relationship Building: Able to influence senior stakeholders, partners and clients across teams and markets.
• Analytical Skills: Turns data into clear, actionable recommendations.
• Entrepreneurial Mindset: Self-starter who thrives in ambiguity, moves fast and acts without waiting for a playbook.
• Communication: Explains complex ideas simply and persuasively.
• AI Adoption: Uses Generative AI tools (e.g. ChatGPT, Claude) to work faster and at greater scale.