Customer Service Officer ( Logistics )

C/S (logstics )Job Responsibilities :

~Coordinate with the warehouse team and drivers to arrange and schedule deliveries.

~Process customer orders and ensure timely and accurate delivery arrangements.

~Handle customer feedback, complaints and delivery-related issues promptly.

~Billing & Administrative Duties

~Ensure accurate invoicing based on customer orders and delivery records.

~Verify delivery orders and supporting documents before processing invoices.

~Maintain proper filing and documentation of invoices, delivery orders and other relevant records.

~Provide general administrative support and perform other ad hoc duties as assigned.