Business System Analyst

Responsibilities/Job Duties:

• Support and coordinate projects to implement, improve and integrate the company’s core business systems, including Microsoft Dynamics 365 Business Central, inventory management system and related business applications.

• Work with departments such as Sales, Finance, Procurement and Operations to understand current processed, identify underlying business needs, and document workflows, functional requirements and acceptance criteria.

• Define the end-to-end workflow and date integration between Business Central, inventory management system and related business applications.

• Identify and assess opportunities to improve workflows and reporting using Power Automate, Power Apps, Power BI, Sharepoint or other appropriate tools.

• Coordinate with internal stakeholders and external vendors, monitor project activities and support solution reviews, user acceptance testing and implementation.

• Coordinate and support group-wide or regional business system initiatives, assess their impact across companies and business processes and facilitate implementation in line with operational, integration and control requirements.

• Support the ongoing operation and continuous improvement of business applications by investigating functional issues and coordinating unresolved technical matters with the appropriate vendor or IT resource.

Requirements:

• A Diploma or Bachelor’s Degree in Information Systems or related discipline.

• Minimum 3-6 years of experience in business systems analysis, ERP implementation or support, functional consulting, process improvement or application project coordination.

• Experience in gathering and documenting business requirements, mapping processes, coordinating vendors and supporting testing or system implementation.

• Experience with an ERP or other transactional business system.

• Willingness to work hands-on in a lean team and learn unfamiliar business systems.

• Strong analytical, documentation, communication and stakeholder-management skills.

• Candidates with prior experience in Microsoft Dynamics 365 Business Central and regional systems implementations and exposure to Power Automate, Power Apps, or Power BI will be an added advantage.

(We regret that only shortlisted candidates will be notified.)