Operations & Growth Executive

Company Summary

All Clenz Maintenance Pte. Ltd. (ACM) is a Singapore-based professional cleaning and integrated facilities management company providing comprehensive cleaning and maintenance solutions to commercial, industrial, retail and residential clients.

With over 500 active service sites across Singapore, we are continuously expanding our operations and investing in technology, automation and smarter ways of managing our business.

We are looking for a proactive and driven Operations & Growth Executive to join our growing team. This role offers the opportunity to work directly with management, contribute to business expansion and participate in the company's digital transformation journey.

Job Description

Key Responsibilities

Operations Management

• Coordinate daily operations, manpower deployment and cleaning schedules.

• Monitor service delivery, attendance, site coverage and operational issues.

• Handle client feedback, complaints and follow-up actions.

• Maintain operational records, SOPs, checklists and reports.

• Identify operational gaps and recommend process improvements.

• Assist in implementing digital systems, AI tools and workflow automation.

• Support the development of internal management systems to improve operational efficiency.

Business Development & Growth

• Identify and research potential corporate clients and business opportunities.

• Generate leads and conduct business outreach.

• Develop partnerships with property managers, interior designers, real estate agencies and other businesses.

• Assist in preparing quotations, proposals, presentations and marketing materials.

• Follow up with prospective clients and maintain the company's CRM and sales pipeline.

• Support marketing campaigns, social media and brand development initiatives.

• Monitor business development activities and growth performance.

Technology & Process Improvement

• Explore AI tools and automation to streamline business processes.

• Assist with testing and implementing new software and digital solutions.

• Work with management to improve existing workflows and reporting systems.

• Research industry trends, technology and innovative solutions within the cleaning and facilities management sector.

Requirements

• Diploma or degree in Business Administration, Business Management, Operations, Supply Chain, Marketing or related disciplines.

• 1–2 years of working experience. Fresh graduates are welcome to apply.

• Strong organisational, communication and problem-solving skills.

• Proficient in Microsoft Office and Google Workspace.

• Interest in AI, technology, automation and digital transformation.

• Resourceful, proactive and able to work independently.

• Comfortable handling multiple responsibilities in a fast-paced environment.

• Willingness to learn and take ownership of assigned projects.

Added Advantage

• Experience in operations coordination, project management or business development.

• Familiarity with CRM systems, data analysis or workflow automation.

• Interest or experience in the cleaning, facilities management or service industry.