Customer Services Assistant

Key Responsibilities

• Provide sales support and assistance to customers.

• Manage daily air and ocean freight enquiries for import and export shipments.

• Prepare detailed quotations for project cargo and cross-trade shipments.

• Handle customer enquiries and provide timely responses.

• Respond to international enquiries and prepare quotations as required.

• Support Managers and the Operations team in managing customer service and sales-related activities.
  

  
  

  Job Requirements

  • Minimum 2 years of experience in handling airfreight and/or ocean freight. Fresh candidates with no prior experience are also welcome to apply.

  • Proficient in both written and spoken Mandarin to communicate effectively with Mandarin-speaking customers.

  • Good knowledge of logistics operations, including import, export and cross-trade shipments.

  • Strong communication, interpersonal and teamwork skills.

  • Responsible, detail-oriented and able to work independently.