Store Director (Retail Operations) | Up to $6,000 + AWS + Incentives | Singapore

Premium Eyewear Retail | Multi-Outlet Operations | 30 Retail Stores

Lead Retail Excellence with a Fast-Growing Eyewear Brand!

We are representing a rapidly expanding eyewear retail group with approximately 30 outlets across Singapore. The organisation is seeking a hands-on and commercially driven Store Director to oversee retail operational excellence, standardise store practices and elevate customer experience across its retail network.

💰 Salary & Benefits

• Basic Salary: Up to $6,000/month

• AWS provided

• Monthly Sales Incentives: $500 upon achieving KPIs, with potential to earn up to $1,200

• 5-day work week (44 hours)

📍 Location & Working Hours

• Island-wide retail outlets across Singapore

• Rotating shifts, including weekends and Public Holidays:

  • Full Shift: 11:00 AM – 10:00 PM (2-hour break)

  • Opening Shift: 10:45 AM – 8:45 PM

  • Closing Shift: 12:00 PM – 11:00 PM

Key Responsibilities

• Establish and implement operational SOPs and service standards across approximately 30 retail outlets.

• Conduct regular store visits and operational audits to ensure consistent execution and compliance.

• Monitor retail KPIs, including sales conversion, average transaction value, product mix and staff productivity, and drive improvements.

• Analyse customer feedback and implement solutions to enhance the overall shopping experience.

• Oversee operational readiness for new store openings, relocations and renovations.

• Collaborate with laboratory, inventory and supply chain teams to ensure stock accuracy and timely order fulfilment.

• Develop frontline training programmes and work closely with Cluster Managers to strengthen store performance.

• Identify, pilot and implement operational improvements across the retail network.

Job Requirements

• Minimum 5 years of relevant experience in retail operations, preferably in a multi-outlet or chain retail environment.

• Candidates from optical, fashion, beauty, cosmetics, electronics, lifestyle retail or large-scale F&B chains are encouraged to apply.

• Experience managing high-volume stores with extensive product ranges and fast-paced operations.

• Strong understanding of retail KPIs, operational SOPs, store audits and customer experience management.

• Commercially driven with strong analytical, problem-solving and leadership capabilities.

• Hands-on leadership style and comfortable spending several days a week in retail outlets.

• Excellent English communication skills and proficiency in at least one other language.

• Must be comfortable working rotating shifts, weekends and Public Holidays.
  

  
  📩Apply Now

  Send your resume (MSWord format) to:

  📱 WhatsApp / Telegram: 8509 0409

  Please include your availability, notice period and expected salary in your application.

  Only shortlisted candidates will be notified.

  —

  Annie Hoang(R25158747)

  CREW by HRnet |HRnet Ventures Pte Ltd

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