Senior Business Analyst

About the Role:

We are looking for a Senior Business Analyst.

Responsibility and Requirement:

• Lead discovery and analysis across complex or cross-system initiatives; translate business needs and user insights into problem statements, process models, user stories, functional and technical requirements, and acceptance criteria.

• Work with business owners, product teams, solution architects, engineers and vendors to assess feasibility and shape secure, scalable solutions across cloud platforms, APIs, integrations, data and automation.

• Own requirements traceability and facilitate backlog refinement, sprint planning, solution walkthroughs and stakeholder decision-making.

• Plan and coordinate functional, integration, regression, performance, security and user acceptance testing; manage defects through resolution. • Assess operational readiness, support deployment and transition activities, and coordinate post-production stabilization and issue resolution.

• Provide guidance to other analysts and undertake structured handover and knowledge transfer from incumbent officers.

• Availability for after-hours support (planned deployments and Severity incidents) Proposed Extra Work arrangements for after-hours activities.

Technology Stack:

• Enterprise web and digital platforms, including cloud-hosted applications and services

• APIs, system integrations and data exchanges across internal, vendor and Whole-of-Government systems

• Agile delivery and collaboration tools for backlog, sprint, requirements, testing, release and defect management

• Business process automation, workflow and low-code / robotic process automation tools, where applicable

• Data analysis, reporting and dashboard tools, with working knowledge of SQL and data models

• Government technology environment and standards, including Singapore Government Tech Stack familiarity where relevant

Data Protection Notice:

By submitting your application and resume, you consent to Xtremax Pte. Ltd. collecting, using, and disclosing your personal data for recruitment and employment evaluation purposes in accordance with the Personal Data Protection Act (PDPA).