Indoor Sales Executive/ Senior (Steel products) [5 DAYS / PIONEER] (KCKC)

5 days + 1 half Sat every month; 8.30am – 6.00pm, Sat 8.30am – 1.00pm

Salary: Sales Executive - $2,600 - $2,800 / Senior Sales Executive - $2,800 - $3,100

Address: 3 Pioneer Sector Walk, S627897 (Transport pick up at West area)

Job Description:

Actively manage and develop customer sales accounts from the office through telephone, email and other sales channels. Handle product enquiries, prepare quotations, follow up to secure orders and achieve sales targets. This is a sales role, not a Sales Administrator position.

Roles & Responsibilities:

• Handle incoming and outgoing sales enquiries and actively follow up quotations to convert opportunities into confirmed orders.
• Maintain and develop customer accounts, identify new prospects and encourage repeat business.
• Understand customer requirements and recommend suitable steel, metal and industrial products.
• Prepare quotations, review product availability and negotiate prices within approved commercial guidelines.
• Coordinate with Outdoor Sales on customer accounts, sales opportunities and follow-up actions.
• Liaise with Warehouse, Logistics and relevant departments on stock availability, order status and delivery commitments.
• Resolve sales-related customer enquiries, complaints, pricing questions and product issues promptly.
• Monitor customer buying patterns, outstanding quotations and potential opportunities for additional sales.
• Update customer information, quotations and sales transactions accurately in SAP Business One or the designated system.
• Provide sales performance updates, customer account information and relevant reports to Management.
• Coordinate necessary sales documentation with Sales Administration, without making routine clerical processing the primary function.
• For Senior Executive appointment, manage more complex/key accounts and guide junior colleagues when assigned.
• Perform other related sales duties assigned by the Head of Sales or Management.

Requirements:

• GCE O Level, Diploma or equivalent qualification; relevant sales ability and experience will be considered.
• Preferably 2–5 years of indoor sales, B2B sales, customer account management or trading experience
• Experience in steel, metal, manufacturing supplies or industrial product sales is an advantage.
• Proficient in Microsoft Office; SAP Business One or other ERP experience is an advantage

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279