SALES OPERATIONS MANAGEMENT COORDINATOR

We are seeking a detail-oriented and organized Sales Operations Coordinator to support our sales team and streamline daily sales processes. You will manage CRM data, coordinate orders, track sales performance, and ensure smooth communication between sales, operations, and customers.

Responsibilities:

• Manage CRM & Sales Data: Update customer records, track sales pipelines, and maintain accurate pricing and product databases.

• Coordinate Orders & Fulfilment: Process sales orders, prepare quotations and contracts, and liaise with logistics/operations to ensure timely delivery.

• Generate Sales Reports: Prepare daily, weekly, and monthly sales reports, forecasts, and KPI dashboards for management.

• Support the Sales Team: Handle administrative tasks, schedule client meetings, and resolve order or billing issues so sales reps can focus on selling.

• Streamline Processes: Identify workflow bottlenecks, maintain sales SOPs, and assist with onboarding new sales staff onto internal tools.

• Monitor Inventory & Promotions: Track stock availability for upcoming orders and update promotional pricing systems.

• Bachelor’s degree in Business, Marketing, Operations, or a related field.

• 3 years of experience in sales operations, sales coordination, or business administration.

• Strong analytical, organizational, and communication skills with high attention to detail.