Customer Quality Engineer

Job Highlights

• Monday - Friday, 8:15AM - 5:30PM
• Electronics Manufacturer @ Tuas
• Up to $4,500/month + AWS + Bonus

Job Responsibilities

• Act as the main quality contact for customers, including overseas customers in China.

• Handle customer complaints, investigate quality issues and coordinate corrective actions.

• Prepare 8D reports and follow up on improvement actions until issues are resolved.

• Manage returned products and defective samples, including tracking, testing and failure analysis.

• Support customer audits, product inspections and qualification activities.

• Work with internal engineering and production teams to resolve quality problems and prevent recurrence.

• Monitor customer quality performance and prepare reports on complaints, product defects and improvement progress.

• Review product and process changes to ensure customer quality requirements are met.

Job Requirements

• Diploma/Degree in Engineering (Electrical, Electronics, Mechanical, Industrial or related disciplines).

• Good understanding of quality control, problem-solving and root-cause analysis.

• Experience handling customer complaints, 8D reports and audits is preferred.

• Good analytical and communication skills.

• Able to communicate in Chinese to liaise with customers and business partners in China.
  

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446
EA License No: 16C8261