Software & Application Manager

🎯 Job Summary

We are looking for an experienced Software & Application Manager with 7+ years of experience in managing software applications, application development, IT systems, and enterprise application support. The ideal candidate will be responsible for overseeing application operations, managing software development teams, ensuring system performance, and aligning application solutions with business requirements.

🔧 Key Responsibilities

• Manage the full lifecycle of enterprise software applications, including planning, development, implementation, maintenance, and upgrades.

• Lead and manage software developers, application support engineers, and technical teams.

• Oversee application performance, availability, security, and reliability.

• Manage application integration with ERP, CRM, databases, APIs, and other enterprise systems.

• Work closely with business stakeholders to understand requirements and translate them into technical solutions.

• Develop application strategies, roadmaps, and technology improvement plans.

• Manage software vendors, third-party service providers, licensing, and contracts.

• Ensure timely resolution of application incidents, technical issues, and system defects.

• Implement application security policies, access controls, backup, and disaster recovery procedures.

• Monitor project timelines, budgets, resources, and deliverables.

• Ensure compliance with IT policies, industry standards, and data protection requirements.

• Prepare management reports, technical documentation, and application performance reports.

💻 Technical Requirements

• Strong experience in software application management and enterprise application support.

• Knowledge of software development lifecycle (SDLC) and Agile methodologies.

• Experience with application architecture, system integration, and API management.

• Good understanding of databases such as SQL Server, Oracle, or MySQL.

• Knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud.

• Experience with ERP, CRM, and other enterprise business applications.

• Understanding of application security, system monitoring, and performance optimisation.

• Familiarity with project management and IT service management tools.

🎓 Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.

• Minimum 7 years of relevant experience in software and application management.

• Previous experience managing technical teams and enterprise application projects.

• Proven experience handling application implementation, integration, upgrades, and support.

🤝 Required Skills

• Strong leadership and team management skills.

• Excellent analytical and problem-solving abilities.

• Effective stakeholder and vendor management.

• Strong communication and project management skills.

• Ability to manage multiple projects and priorities.

📌 Preferred Certifications

• PMP / PRINCE2

• ITIL Foundation

• AWS / Microsoft Azure Certification

• Scrum Master Certification