Branch Manager

Branch Manager (Beauty & Salon)

Lead the Team. Drive Sales. Grow the Business.

Are you passionate about beauty, people and business growth? We are looking for a driven and hands-on Branch Manager to lead our salon outlet, inspire the team and take the business to the next level.

Key Responsibilities

• Oversee daily salon operations to ensure smooth and efficient outlet management.

• Lead, motivate and coach the team to achieve sales targets and service excellence.

• Drive revenue growth through effective sales strategies, promotions and customer retention.

• Monitor staff performance, attendance, scheduling and productivity.

• Build strong customer relationships and ensure exceptional service experiences.

• Handle customer feedback and complaints professionally.

• Maintain high standards of outlet cleanliness, hygiene and presentation.

• Manage inventory, stock ordering and operational costs.

• Monitor sales performance and prepare regular reports for management.

Requirements

• Minimum 2–3 years of supervisory or managerial experience, preferably in the beauty, salon, aesthetic or retail industry.

• Strong leadership skills with the ability to motivate and develop a team.

• Sales-driven with a proven ability to achieve business targets.

• Excellent communication, interpersonal and customer service skills.

• Proactive, responsible and able to work independently.

• Good organisational and administrative skills.

• Willing to work retail hours, including weekends and public holidays.

We are looking for a leader who can inspire people, grow sales and deliver results!