Room Attendant

Responsibilities:

• Clean and prepare guest rooms/serviced apartments and public areas, including making beds, dusting, vacuuming, sanitising, and restocking amenities.

• Maintain overall cleanliness of hotel/ serviced apartment, including corridors, carpets, service lift landings, furnitures, pantries, and other common areas.

• Restock and organize housekeeping trolley and supplies.

• Handle guest requests promptly and courteously, including collecting/returning room service trays, delivering amenities, and managing guest laundry and linen.

• Report maintenance issues, room discrepancies, safety hazards, and lost & found items prompty according to standard operating procedures.

• Ensure proper handling of master key during sign-in and sign-out to maintain security.

• Perform periodic deep-cleaning (e.g. curtain changes, high dusting, stainless steel polishing, carpet shampooing) and special projects (e.g. stock-taking, setting up show flat) to ensure the utmost comfort and safety for guests.

• Adhere to grooming, safety, and hygiene standards, and perform other duties assigned by supervisor.

Requirements:

• Willing to work rotating shifts, weekends and public holidays.

• Team player with positive attitude and ability to work under pressure in a fast-paced environment.

• Prior housekeeping or hospitality experience preferred.