Operations Support

Job Description

• Handles customer service calls with regard to voice/data inquiries & complaints to ensure Service Level Agreement (SLA) is met;

• Conduct first level technical, corrective & preventive maintenance;

• Consolidate and maintain patching lists, rack layout, floor plans, test results etc;

• Prepare, compile and maintain proper documentation for projects;

• Generate and prepare schematic/floor plan/rack layout/trunking layout plans using computer aided software such as PowerPoint, Excel etc;

• Generate patching list and check on accuracy;

• Prepare labels for panels, outlets, patch cables etc.

Requirements

• Min GCE “O” level equivalent, ITE or Diploma in Electrical/Mechanical or related fields

• Good computer literacy especially in Microsoft Office

• Ability to multi-task

• A team-player with positive mind-set

• Singaporeans Only