Room Attendant

Worldwide Hotels (WWH) is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms across seven brands. We create accessible, well-located stays for today’s travellers while growing across Asia-Pacific, with 12 overseas hotels and more than 2,800 rooms in five key markets. Join a dynamic hospitality group driven by service, growth and meaningful guest experience.

Job Description

• Responsible for room cleaning, making up rooms with fresh linens, towels, and sheets
• Using disinfectants and other cleaning agents on tubs, counters, toilets, windows, mirrors, and other surfaces in the guestrooms
• Ensure that the room amenities are in good working condition and to report any defects for repair / servicing if required, toiletries, towels etc. are replenished as required
• Re-stocking of the room cleaning trolley
• To attend to guests’ request promptly
• To report on any loss and found items
• Leverage AI-powered productivity tools (e.g. Microsoft Copilot & ChatGPT) to enhance operational efficiency, reporting, and communication
• Any other duties within reasonable scope as assigned
• Support the company's sustainability initiatives and contribute to its efforts in building a more sustainable and inclusive organisation.

Qualifications and Skills

• Secondary / Nitec / Higher Nitec/ Diploma
• Prior experience in room cleaning / general housekeeping would be an added advantage although training will be provided
• Ability to converse in basic English for interaction with guests / understanding guests’ needs & request
• Able to maintain a friendly and positive demeanour
• Team player with the ability to work with minimum supervision
• Willing and able to perform shift duties
• Comfortable working on weekends and public holidays
• Able to adhere to standard operating procedures / policies on workplace safety
• Experience with AI-powered workplace productivity tools (e.g. Microsoft Copilot, ChatGPT, or other approved AI applications) will be an added advantage.