Loan Officer - 6 days work week - training provided

Job Summary

You will manage inbound loan applications and enquiries, guide customers through the loan process, review financial documents for compliance, and provide timely updates and support to ensure a smooth loan experience.

Responsibilities

• Guide customers through the loan application process by understanding their needs and recommending suitable loan options
• Review financial documents to ensure all applications comply with company SOPs and industry regulations
• Provide clear and timely updates to customers throughout their loan application journey
• Manage inbound loan enquiries efficiently to maintain high customer satisfaction

Preferred competencies and qualifications

• Demonstrate strong communication skills to engage effectively with customers
• Maintain a positive attitude to support a collaborative and customer-focused environment
• No prior finance experience required; willingness to learn and undergo training

Other Information

Working Hours and Location

• Outlets island wide; you will be registered to only one
• Monday to Saturday: 11am to 8pm; Sunday: 10am to 6pm; one weekday off scheduled
• Supportive and cohesive working environment

Salary & Benefits

• Basic salary + meal allowance + uncapped commission + bonus
• Quarterly team cohesion activities