Sales, Merchandising & E-commerce Executive [CCP for Retail Professionals & Associates]

Sales, Merchandising & E-commerce Executive for Retail and eCommerce furniture store
Skill sets needed :

GrowthSkill 1: Omni-channel Management

Task 1: Direct and synchronize live product catalog listings, pricing, and promotional campaigns across the physical furniture showroom and online e-commerce platforms (Shopify).

Task 2: Analyze cross-channel customer purchasing behavior, web traffic analytics, and conversion funnels to drive revenue optimization across retail and wholesale channels.

Growth Skill 2: Merchandise Performance Analysis

Task 1: Monitor digital inventory movement, sell-through rates, and stock turnover metrics for handcrafted sofas and home decor products across B2C andB2B channels.

Task 2: Evaluate merchandise profitability, conduct pricing elasticity analysis, and generate sales forecasting reports to guide reordering schedules and catalog expansion.

Growth Skill 3: Automated Inventory Control

Task 1: Implement automated stock intake protocols, warehouse-to-showroom tracking, and physical inventory auditing across retail and wholesale channels.

Task 2: Manage automated stock threshold alerts, ERP stock synchronization, and demand analytics to optimize safety stock levels for home decor items.

Growth Skill 4: Customer Experience Management

Task 1: Oversee end-to-end B2C online retail order fulfillment, digital payment gateways, and coordinate delivery schedules and warranty claims for handcrafted furniture.

Task 2: Design seamless showroom-to-online customer touchpoints and configure AI prompt workflows and automated chat responses for pre-sales online inquiries.

Others (Generative AI Principles and Applications):

Task 1: Deploy generative AI tools (ChatGPT, Shopify Magic, Adobe Firefly) to create SEO-optimized product descriptions, social commerce visual collaterals, and digital marketing copy.

Task 2: Utilize generative AI prompt techniques to analyze customer reviews, summarize chat logs, and extract actionable insights for merchandising decisions.