Customer Service Assistant ($2760/Month | Office Hours | 1-year Contract)
About this job
We’re hiring a Customer Service Assistant to handle public enquiries and feedback, support daily operations, and assist with system testing and improvements. If you have experience in User Acceptance Testing (UAT), system implementation, or customer service, this role could be a good fit for you.
📍 Nearest MRT: Upper Thomson
🕘 Working Hours: Mon – Thurs: 8.30am – 6pm, Friday: 8.30am – 5.30pm
💰 Salary: $2760/Month
What You’ll Be Doing:
- Handle public feedback and enquiries, ensuring timely, accurate and professional responses.
- Assist with the implementation, maintenance and improvement of internal systems, including User Acceptance Testing (UAT) and system checks.
- Coordinate with relevant teams to resolve system-related and operational issues.
- Support system and operational audits to ensure compliance with established procedures and requirements.
Requirements:
- Minimum Diploma holder. Fresh graduates are welcome to apply.
- 1–2 years of relevant experience in customer service, feedback management, system testing or operational support.
- Good written and verbal communication skills.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience in User Acceptance Testing (UAT), system implementation or audit support will be an added advantage.
- Prior experience in customer service or call centre environments would be beneficial.
Interested candidates can apply now via My Careers Future.
We regret to inform that only shortlisted candidates will be informed.
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants
Olga Vallentine Sebastian
BGC Group Pte Ltd (Outsourcing)
EA: 05C3053
Market insight
50% below the medianExplore related jobs
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The employer lists $2,760 for this role at BGC GROUP PTE. LTD. in Singapore. For comparison, the local market median is about 5 479 $ based on 23 086 similar offers.
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