Business Analyst / Project Manager (ISO 20022 Payments Migration)

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking for an experienced Business Analyst / Project Manager with strong knowledge of banking payments and SWIFT messaging standards, particularly ISO 20022 implementation and migration.

The candidate will be responsible for managing and coordinating the end-to-end delivery of ISO 20022 messaging implementation across payment applications, ensuring seamless migration from legacy MT message formats to ISO 20022 MX standards. The role requires strong stakeholder management, business analysis, project coordination and payment domain expertise.

Key Responsibilities

• Manage end-to-end delivery of ISO 20022 messaging implementation across banking payment applications.
• Define and manage project scope, timelines, milestones and deliverables.
• Coordinate the migration from legacy SWIFT MT messages to ISO 20022 MX message formats.
• Work closely with business, technology, operations and external stakeholders to ensure successful implementation.
• Gather and analyze business requirements, assess system impacts and translate requirements into functional specifications.
• Coordinate system integration testing (SIT), user acceptance testing (UAT) and implementation readiness.
• Track project progress, identify risks, dependencies and issues, and develop appropriate mitigation plans.
• Ensure effective stakeholder communication, project reporting and governance throughout the project lifecycle.
• Support payment application readiness and ensure alignment with applicable SWIFT ISO 20022 standards.

Required Skills & Experience

• Strong experience as a Business Analyst / Project Manager within Banking and Financial Services.
• Good understanding of SWIFT messaging standards and ISO 20022 migration.
• Knowledge of legacy MT and ISO 20022 MX message formats.
• Experience in banking payments, payment applications and payment processing workflows.
• Strong experience in requirements gathering, impact analysis and functional documentation.
• Experience managing SIT, UAT, integration testing and implementation activities.
• Strong project planning, risk management and stakeholder coordination skills.
• Excellent communication and analytical skills.

Preferred Skills

• Experience with SWIFT payment transformation or ISO 20022 migration projects.
• Knowledge of SWIFT MT to MX message mapping and transformation.
• Exposure to payment messages such as pacs, pain and camt.
• Familiarity with cross-border payments and correspondent banking.
• Experience working with banking technology, operations and compliance teams.