Senior IT Engineer (IT Infrastructure, Security & Governance

Employment Type: 1-Year Renewable Contract
Location: Commonwealth

Job Responsibilities

• Provide hands-on Level 1 and Level 2 IT support for desktops, laptops, printers, software applications and other office IT equipment.

• Manage and maintain company IT infrastructure, including servers, network equipment, wireless connectivity and security systems.

• Administer and troubleshoot firewalls, preferably Sophos Firewall, including security policies, access rules, VPN connectivity and network protection.

• Support Active Directory, Microsoft 365, Exchange Online, Entra ID and Intune administration.

• Implement and maintain IT security measures to protect company systems, networks and confidential information.

• Support AI security and governance initiatives, including safe use of AI tools, data protection and compliance with internal IT policies.

• Monitor and resolve IT incidents, system vulnerabilities and network security issues.

• Supervise and guide a small IT support team to ensure smooth daily operations.

• Coordinate with external IT vendors on maintenance, troubleshooting, system upgrades and procurement.

• Maintain IT documentation, equipment inventory and security procedures.

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, Cybersecurity or a related discipline.

• Relevant experience in IT infrastructure, system administration, network support or cybersecurity.

• Hands-on experience in firewall administration and troubleshooting. Sophos Firewall experience is highly preferred.

• Good understanding of networking concepts, including LAN, Wi-Fi, TCP/IP, VPN and network security.

• Experience supporting Windows Server, Active Directory and Microsoft 365 environments.

• Familiarity with cybersecurity practices, data protection and IT security policies.

• Knowledge of AI security, AI governance or safe enterprise use of AI tools will be an advantage.

• Experience guiding or supervising IT support personnel will be an advantage.

• Strong troubleshooting, communication and problem-solving skills.

email- [email protected]

• whatsapp- 93392324

  EA Personnel Name: Lucas Chang

  EA Personnel No: R1874043

  EA License No: 18C9495