L2 Network Engineer — AMK

Responsibilities

• Provide day-to-day support and troubleshooting for network infrastructure at the data centre.

• Manage Cisco routers and switches to maintain reliable network connectivity.

• Monitor network performance and bandwidth usage, and investigate service issues.

• Log, update and track support tickets, ensuring issues are resolved within agreed SLAs.

• Work with vendors and relevant teams to resolve escalated network issues.

• Carry out scheduled maintenance and firmware patching for network equipment.

• Plan and implement approved network changes, service requests and maintenance activities.

• Ensure all work follows established operational policies and procedures.

Requirements

• Diploma or Degree in Computer Science, Computer Engineering or a related field. Candidates with relevant experience and certifications may also be considered.

• At least 3 years of experience in network engineering within an operations environment.

• Strong network troubleshooting skills and hands-on experience managing Cisco routers and switches.

• CCNA / CCNP certification.