Student Management Associate

The Services required shall include:

1. Student Intervention & Mentoring

 Provide targeted individual/small-group mentoring and support for identified students.

 Strengthen behaviour, attendance, engagement, self regulation and EF skills.

2. Programme & Restorative Support

 Support SMT programmes including Character Compass, CICO, Play with Purpose and Project PACE.

 Facilitate reflection, restorative conversations, mediation and reintegration.

3. Case Monitoring & Follow-Up

 Monitor students with recurring behavioural, attendance orengagement concerns.

 Track goals, progress, triggers and responses to intervention.

4. Documentation & Reporting

 Maintain accurate intervention records and provide timely updates to the SMT.

 Provide feedback to support case management and programme refinement.

5. School Collaboration

 Work closely with teachers and relevant school personnel to ensure consistent support.

 Support parent communication and school-wide student management initiatives when required.

6. Deployment & Professional Conduct

 Deployment will be determined by the school based on student needs and school programmes.

 Maintain professionalism, confidentiality and appropriate judgement in all interactions.

7. Undertake other reasonable student management and development duties as assigned.

The Personnel shall minimally have the following qualifications and certification:

1. Qualifications & Working Experience

The Personnel shall:

● Possess a Bachelor’s degree

● Have a minimum of 5 years of relevant experience in Singapore primary schools.

● Have experience in student management, behavioural intervention, mentoring, attendance support or social-emotional support.

● Provide at least 1 professional referral from a primary school where the Personnel has previously worked.

● The school may conduct reference checks with the nominated referees prior to appointment.

2. Core Competencies

The Personnel shall demonstrate:

● At least 2 years of experience in student-facing intervention, mentoring or behavioral support.

● Experience in conflict management, de-escalation and restorative practices.

● Ability to maintain accurate case records, intervention logs and student progress updates.

● Basic proficiency in Microsoft Excel and digital record-keeping.

3. Engagement Disposition & Professional Conduct

The Personnel shall:

● Demonstrate the ability to establish positive and professional relationships with students while maintaining appropriate boundaries and behavioral expectations.

● Demonstrate experience working collaboratively with teachers and school-based student management personnel.

● Comply with the school’s requirements on confidentiality, student safeguarding, professional conduct and information handling.

● Be able to work independently and follow directions from the Student Management Team and designated school personnel.

4. Values & Professional Ethics

The Personnel shall:

● Demonstrate experience in applying restorative, developmental or strengths-based approaches in student work.

● Demonstrate professional conduct, reliability, empathy and respect for student dignity.

● Support the school’s approach to positive relationships, selfregulation, accountability and student growth.

● Comply with all applicable school policies, procedures and safeguarding requirements throughout the engagement.