Customer Quality Engineer (MNC/materials)

Responsibilities

• Act as the main technical contact for customer quality issues, enquiries, and reviews.

• Manage customer complaints, RMA/RTV, and quality claims from start to resolution.

• Lead customer audit preparation, follow-up, and quality documentation compliance.

• Monitor customer quality performance, PPM, defect trends, and yield impact.

• Coordinate engineering/project changes, approvals, and implementation.

• Support process and product improvement initiatives with cross-functional teams.

• Participate in NPI and design reviews to ensure customer quality requirements are properly implemented.

• Ensure compliance with QMS, EHS, and relevant procedures.

• Perform other duties as assigned.

Requirements

• Bachelor’s Degree or above.

• 5+ years of QA experience in a manufacturing environment.

• Experience in the medical industry is an advantage.

• Certified Internal Auditor qualification is an advantage.

• Experience handling nonconforming products, quality disposition, 8D reports, and audit documentation.

For interested applicant, kindly send your resume in Word/PDF format, include the following information:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

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