Lead – Global Center of Excellence

Function: Pre-Sales & Solution Architecture | Level: Senior Leadership | Location: Singapore| Employment Type: Full-time

About the Role

We are looking for a senior technology leader to head our Global Center of Excellence for AI-driven IT infrastructure. In this role you will own a strategic infrastructure portfolio, lead complex multi-tower deals, and shape network and security solutions that combine Zero Trust, SASE and SD-WAN with AI-enabled automation. You will be the technical face of our most important pursuits, defending proposals in front of senior client stake holders and building the partnerships and frameworks that drive sustainable, repeatable growth.

Key Responsibilities

• Lead the global CoE and manage a strategic portfolio of AI-enabled IT infrastructure offerings.

• Direct complex multi-tower deals, leading AI-enabled pre-sales engagements and RFP defense from qualification through closure.

• Design scalable AI solutions that improve policy accuracy and accelerate audit cycles.

• Create advanced blueprints for AI-based Zero Trust, SASE and SD-WAN architectures.

• Build and strengthen strategic partnerships with technology partners including Cisco, Palo Alto Networks and Fortinet (FortiGate).

• Drive sustainable growth through AI-powered deal shaping and account mining across existing and new clients.

• Deliver executive presentations and demos that use AI-driven insights to influence C-level and other key stakeholders.

• Strengthen governance by applying AI automation to compliance, quality and delivery excellence.

• Own the proposal lifecycle for RFI, RFP and RFQ responses, including proactive, solution-led proposals.

Required Experience & Qualifications

• Extensive experience in IT infrastructure pre-sales, solution architecture and technical leadership, with a track record of leading pre-sales for international clients.

• Proven experience supporting clients in BFSI, healthcare and the public sector; exposure to markets such as Malaysia and Saudi Arabia is a strong advantage.

• Deep expertise in network and network security solution architecture.

• Demonstrated ability to present, demo and technically defend solutions to senior stakeholders.

• Hands-on understanding of hybrid cloud solutioning and zero-touch frameworks.

• Strong working knowledge of Cisco, Palo Alto and FortiGate technologies.

Certifications

• CCIE (Routing &Switching, including Lab) –required

• Cisco ISCW, TSHOOT and BCMSN (or equivalent Cisco professional-level credentials) – preferred

Core Competencies

• AI-enabled IT infrastructure portfolio management

• Solution architecture (network and network security)

• Hybrid cloud solutioning

• Zero-touch frameworks

• Pre-sales leadership and technical defense

• RFP/RFI/RFQ ownership and proactive proposals

• Executive communication and stakeholder influence

• Partner and alliance management

What Success Looks Like

• A growing pipeline of multi-tower deals won through strong solutioning and defense.
• Reusable AI-driven blueprints for Zero Trust, SASE and SD-WAN adopted across regions.
• Deeper strategic relationships with key technology partners.
• Improved governance, compliance and audit efficiency through automation