AREA MANAGER(RETAIL F&B)

Monitor and ensure outlets’ smooth operations.

Deliver on all Operational goals, focuses and KPIs

Ensure the communication and implementation of allinitiatives to the retail team

To maintain and improve the overall performance of the outlets on a regular basis including cost analysis and monitoring of processes

To monitor & conduct business analysis and maximiseprofitability of every store.

Implement and maintain effective operational policies, SOPs,internal controls, practices and strategies

To work along with the Marketing team to develop marketing strategies and promotion plans

Manage and supervise the staff to ensure maximum utilizationof the manpower allocated

Submit and present monthly operations sales, accountabilityand action plan report

Compile and update incident reports, including any actionstaken in response to consumer feedback and retail incidents monthly

Hold Bi-weekly meeting with Country Manager

Appraise staff performance

To provide guidance, coaching and mentoring staff

Cover Outlet Supervisors off day if required

To perform any other ad-hoc work duties as and when requiredby Management

Requirements

At least 3 years of relevant experience inF&B operations

A team player, meticulous, organised andservice-oriented

Strong communicationand interpersonal skills

Excellent analyticaland problem-solving skills

Working knowledge ofvarious computer software programs (MS Office, POS software & etc)

Able to support on Weekends and Public Holidays

Abilityto work well under pressure in a fast-paced environment