Admin Associate (Receptionist) | Healthcare

Brief Summary

• Provide administrative and front desk support while ensuring smooth day-to-day operations and positive service experiences for residents, visitors, and stakeholders.
• Coordinate appointments, payments, records, and vendor services while delivering timely and professional customer service.

Responsibilities

• Arrange transport services and coordinate dispatch schedules for residents attending medical or external appointments.
• Perform reception duties, including handling walk-in enquiries, phone calls, emails, and feedback in a professional manner.
• Support resident admission, discharge, and related administrative processes.
• Process invoices, collect payments, and maintain accurate payment records.
• Coordinate with the nursing team on resident-related follow-ups and appointments.
• Manage visitor registration and ensure compliance with access control procedures.
• Order and monitor office and operational supplies, maintaining accurate inventory records.
• Liaise with vendors, contractors, and suppliers for maintenance and service requests.
• Maintain accurate documentation, filing, record management, and data entry.
• Perform other administrative duties as assigned by the supervisor.

Requirements

• Relevant customer service, reception, or administrative experience preferred.
• Good communication and interpersonal skills, with the ability to interact professionally with residents, families, visitors, and colleagues.
• Service-oriented attitude with a positive and approachable demeanor.
• Strong organizational skills and attention to detail.
• Able to manage multiple tasks, prioritize responsibilities, and maintain accurate records in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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