Customer Service Coordinator

Details :

• 5.25 Days (Mon-Fri, alternate Saturday)
• Salary up to $3,500
• Company bonus and progression
• Location: Central

Jobscope :

• Assist customers with daily cargo bookings across various airline products and services.
• Coordinate cargo space reservations with airlines and confirm capacity availability with customers.
• Understand the requirements and specifications of different airline products to provide suitable advice and solutions to customers.
• Handle cargo booking administration, including updating flight reservations in internal systems and templates, ensuring accuracy of all booking details
• Liaise with various stakeholders, including customers, warehouse personnel, airlines, carriers and customs authorities, to coordinate shipment requirements.
• Monitor and track shipment statuses, providing timely updates to customers on shipment progress.
• Maintain strong customer relationships and attend to enquiries and requests promptly and professionally.
• Work closely with the Billing Team to ensure accurate shipment information and documentation for invoicing.
• Perform other ad-hoc duties and responsibilities as assigned.

For interested candidates, please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No: 24C2559
Charlotte Lim (Limanqi) | EA Personnel No: R23113764